True Vets Ormiston
Information about True Vets Ormiston
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-18h
- friday: 8h-18h
- saturday: 9h-13h
True Vets Ormiston is your trusted local veterinary clinic located in Flat Bush, Auckland, at 1/240 Ormiston Road within the Ormiston Town Centre. If you’re looking for vets near you, our experienced team is committed to providing personalized care for every pet.
We specialize in caring for dogs and cats, offering a wide range of services such as wellness checks, vaccinations, dental care, microchipping, in-house testing, ultrasound, and digital x-rays. We are a reliable choice for surgeries, including dog desexing in Ormiston, and provide advanced reproductive services as well.
Our comment from InfoVet about True Vets Ormiston:
At True Vets Ormiston, we pride ourselves on providing outstanding veterinary care in a compassionate and welcoming environment. Our dedicated team, including friendly receptionists and skilled veterinarians like Dr. Nicole Dexter and Dr. Sarone Steyn, are deeply committed to the health and happiness of your pets. Clients have consistently praised our:
- Exceptional level of care and professionalism
- Clean and well-maintained facility
- Kindness and patience displayed towards anxious pets
- Thorough communication and support throughout treatment
- Ability to accommodate emergencies and provide timely consultations
Many pet owners have shared their experiences, highlighting how our team goes above and beyond to ensure each pet receives personalized attention. From routine check-ups to handling emergency situations, we aim to make every visit as comfortable as possible for both pets and their owners. Our clients appreciate that we listen to their concerns and involve them in decision-making for their pet's care.
While we strive for excellence, some clients have noted minor inconsistencies with previous visits, but our continuous improvement and dedication to client satisfaction have solidified our reputation as a premier veterinary clinic in the area. True Vets Ormiston is not just a vet clinic; it’s a community that genuinely cares for your furry family members. We warmly invite you to come and experience the exceptional services we have to offer.
Services
True Vets Ormiston: Reviews
Fantastic experience: My dog is very anxious, but all the staff have been great with him. We recently went for a visit and loved Sarones gentle nature and approach with him. She made us all feel comfortable and had great advice. Thank you to everyone who works there, you provide the best care and I can tell that you all love what you do !
Fantastic experience: From the friendly receptionists when you first enter to the vets the level of care is outstanding. Thanks team
Fantastic experience: Lovely receptionists and vet nurses who truly do care about their animals. It’s my second time there and it’s always so welcoming. Thank you true vets ormiston. Would definitely recommend
Fantastic experience: Always a pleasure taking my fur children to the vet. I travel 10km (21min drive) from Māngere to get there and believe it’s worth it. I’ve had bad experiences with the local vets i.e never an appointment when needed, clinic smells like urine, dirty or staff are rude! True vets are very accommodating when making appointments and prioritise their patients based on their individual needs or issue. You are always treated with great respect by all staff. The clinic is immaculately clean. Most importantly they genuinely care about your pet and I have never felt like a number with them. All staff are so welcoming and friendly. I love how they fully inform you on the issue at hand, give options (suggestions) for you to make an informed decision and support you either way. Best decision I made changing vets, worth every penny and worth the travel. Can’t recommend them enough! So thankful.. appreciate them and the quality of service they provide.
Fantastic experience: We live way up north, which meant being away from our regular vets, when our small dog started feeling unwell. We meet Nicole Dexter a vet at True Vets Ormiston, she listened to what we thought was going on then suggested a couple of things,which we decided on an injection and some kolin+ paste. Asked to ring back the next day if she was no better, which unfortunately we had to do as she was still not herself. Nicole fitted us in even though they were very busy, (much appreciated) this time doing some blood work and xray, along with checking her joints/movements as we thought she was sore/stiff in her movements, and still not her normal happy self, following us around. The xray and blood work came back good, so she sent us home with pain relief, Nicole thought there could be a pulled muscle in her neck, which we feel could be right. We think there has now been a little improvement, still not jumping around as she usually does, but have to give it a bit more time. Highly recommended the Vets at True Vets Ormiston.
Fantastic experience: Great experience at True Vets Ormiston each time of our visit ! Keep it up
Fantastic experience: Friendly staff, they love the pets and are very patient in answering questions
Fantastic experience: Excellent service and care for my fur baby. Highly recommended.
Fantastic experience: Initially, I found the service a bit hit and miss, perhaps with a rotation of different vets awhile ago, but Dr Sarone Steyn has been great with our Swiss Shepherd.
Fantastic experience: Very kind and caring vets and staff!
Fantastic experience: Great team an amazing care for our lil doggy shadow so happy to have found a vet that really loves to care for animals
Fantastic experience: Always a fantastic experience visiting True Vets. A dedicated and empathetic team with high regard for excellent professionalism while providing value for money. If you are not living with n the neighbourhood it is still worth the drive. A highly recommended vet clinic. Thank you team for your dedication and love for your furry (mostly) patients and pet guardians/parents/owners .
Fantastic experience: From reception to consultation, the experience at TrueVets was wonderful. I was very anxious about Alfie’s heart murmur, and I truly appreciated Dr Adri arranging an earlier appointment for us. Alfie was meant to have an ECG procedure, so seeking a second opinion meant a lot to me. Hearing the good news that he no longer has a heart murmur was such a relief. Thank you, Dr Adri and the team, for your kindness, care, and reassurance.
Fantastic experience: The team have been amazing in helping care for our girl and her first litter. When the first two pups arrived and complications arose, they calm were there to provide guidance and an emergency c section was required. They kept us calm, included and looked after our girl with genuine care and love. Thank you for your professionalism and care for us all! Xx
Fantastic experience: Easy booking. Consultation was not rushed. The vet was kind and friendly. Easy parking
Fantastic experience: Very professional and uncomplicated experience. Thorough and communicative! Thank you
Fantastic experience: Fantastic staff excellent prices would never go anywhere else
Fantastic experience: Very compassionate, trustworthy and friendly staff, from the ladies on the front counter, through to the vets themselves. Would have no hesitation in recommending them.
Fantastic experience: Visit was great. Nicole was friendly, helpful and efficient. She went over the X-ray with me and made sure I didn’t have any questions.
Fantastic experience: Friendly people. Dr Adri was very caring and knowledgeable about Hugo’s heart condition. She carried out an echo sound test and an X-ray (for considerably less than other vets). I would highly recommend her, especially to anyone with a pet with heart issues.
Fantastic experience: Friendly and gentle with Kobi. Very Informative and explained everything clearly. Kobi actually gets excited when we turn onto ormiston Road. He is always happy to have a vet visit with Jennifer. I’m totally happy with any treatment that my dogs have had here.
Fantastic experience: Team are always kind, professional and caring! Thank you!
Fantastic experience: I am so grateful for True Vets for saving my dog in an emergency situation few days ago. I made a mistake earlier going to a different vet thinking it was 24 hours emergency when it wasn't, but thankfully when I called True Vets, they were able to slot my boy in. From first contact through to discharge, they were clear with communication, and also very helpful throughout the situation. I believe that you are in good hands when you are with True Vets. Thank you Team!
Fantastic experience: The staff at true vets are amazing caring people
Fantastic experience: The vet was very kind to our sick boy and made us feel well looked after.
Fantastic experience: I’m so appreciative for the extra care and service we receive time and time again from True Vets.
Fantastic experience: Very friendly crew understandable would highly recommend to others
Fantastic experience: Our dear Ollie is taken care of and our voices/concerns as his fur parents are heard here. He recently had a double surgery and we are happy that he was under the care of Dr Kirstin. Kirstin is kind, compassionate and amazing. You can tell that our little boy trusts her and the whole team. Compared to his last vet clinic, we could tell that Ollie is more at ease and happy to be coming here. Thank you True Vets for what you do to our little family.
Fantastic experience: Our first time going,and was great exsperance , Kirstin and the staff so friendly and welcoming,and so great with out little kitty
Fantastic experience: Was greatful I got an appointment within an hour after my dog got bitten in the park. Always a pleasant experience coming here. Lovely clean vets rooms and awesome friendly caring staff.
Fantastic experience: Highly recommend True Vets Ormiston, the staff are lovely and go above and beyond for you
Fantastic experience: Thanks Team awesome work.. Grateful and Thankful for the services yous gave us today on Waitangi Day. We've transferred all our bulldogs from Takanini Vets to you guys. So competent keep up the great work
Fantastic experience: I have good experience of bringing my pet to consult the vet at True Vet Ormiston. Dr. Nicole is patient and caring. She is ready to listen to my concern and well explained what happened to my pet and what kind of treatment she can help. The staff at reception desk is helpful and well communicated my needs to the vet too. Good teamwork. Much appreciated!
Fantastic experience: Great service and lovely team, always super helpful :) happy to highly recommended
Positive experience: Lovely vet. I recently switched to TrueVets after the service/treatment of my fur-baby at my previous vet started becoming inconsistent (had been going there for 4 years). Dr.Steyn is so calm and patient with my boy (he’s a pit-bull). We are hoping this will be our forever vet x
Fantastic experience: We love our vet. My doggo pops love hearts out his eyes to Jo the receptionist and is jelly in vet Nicole's hands. We would never go anywhere else and fully trust the wonderful team with all our animals.
Fantastic experience: Very thorough and professional, very happy with our dogs treatment at true vets.
Fantastic experience: One my fur-boys, 14 year old Tin-Tin, has been unwell, not eating much and vomiting daily. Nicole made no assumptions. Bloods were done promptly to rule out any obvious issues. This offered some peace of mind but the symptoms persisted for another week and he became dehydrated and lethargic. Nicole immediately scheduled a next day ultrasound to assist with identifying any obstructions or any issues the blood-work may not have picked up. If this vital check is clear we will proceed with cleaning his teeth to rule out any dental issues. To treat current symptoms and make him comfortable tonight, she administered an anti nausea injection and subcutaneous fluids. This will hopefully help him feel a bit better and get some voluntary calories in. Her decisions have been swift and I have utmost confidence that we will get to the bottom of this. The pathway she has chosen aligns to research I have done. This gives me some ease. Thank you Nicole for your passion, empathy and comfort you extend not just to our babies but to the anxious humans too
Fantastic experience: Very impressed with the service and care we’ve experienced with True Vets. We’ve used their services for importing frozen semen and reproduction services. We travel from the Waikato and will continue to do so
Fantastic experience: One of the better vets I have been too. Each time they are thorough and handle my cats with care. Sarone was awesome with vaccinating my cat, usually she would wiggle and bite but I don’t even think she realised she was having her vaccination done! Would take my cats anywhere else. The whole team has been awesome over the last 4 years we have been going. We even moved further away and won’t take our cats anywhere else. They are worth the trip!
Fantastic experience: We are selective about where we take our animals. We are very happy with True vets - the staff, care, communication and follow ups and we find their prices to be very reasonable. Wouldn't hesitate to recommend this team.
Fantastic experience: Thr True Vets team are awesome to deal with. Thank you.
Fantastic experience: Absolutely fabulous team. They really take the time to get to know us and our pets. Highly recommend ☺️
Fantastic experience: The staff here are so attentive, informative and caring. Literally went in with a medical emergency and was told if we could make it to location in 10 mins we could be seen. And not even 20 mins after that we were booked in for the procedure with the most affordable quote in Auckland at that point. I know my fur babies were in good hands at all times when with them, and they were made comfortable until we picked them up, which even though there is still healing to be done , they did an amazing job and the boys are now back to themselves with the addition of a new neck piece. Most mention, got a bit hysterical at one point, and the kind woman at the front desk gave me a voucher for a hot drink on them at the café around the corner, which was amazing and just what we needed. Love this vet.
Fantastic experience: The vet spent an hour with Ruby and assessed her condition which she explained to us so we could understand the issues.
Fantastic experience: Caring Compassionate Vets that will do there very best to give you true and honest care
Fantastic experience: Dr Nicole Dexter was just amazing with my Siya. She was so gentle and caring. Siya is usually shy but was quite comfortable with Nicole. I would totally recommend her.
Fantastic experience: I trust True Vets with my pets. The vets, nurses and receptionists are all friendly, kind and gentle.
Fantastic experience: We'll never take our fur babies to any other vet. The care that we have been received has been excellent, from the entire team. Always grateful to Nicole who has taken such good care of our fur babies
Fantastic experience: A friendly caring environment, we love True Vets
Fantastic experience: Everyone at the clinic was incredibly nice. Dr. Nicole gave our newly adopted dog a thorough and detailed health check-up, and provided a lot of advice with great patience and care. We really appreciate your help!
Fantastic experience: Awesome, nice, fast service. True Vets were incredibly helpful assisting with travel for our two dogs going to Australia. Highly recommend!
Fantastic experience: Always fantastic service and care. Would definitely recommend
Fantastic experience: Lovely staff and experience. Always have your pets best interest at heart.
Fantastic experience: Every time Olive comes to the vet she is treated with kindness . I have found the service excellent
Fantastic experience: Everyone was really helpful it was easy to get a appointment and I loved that during our appointment there’s separate closed room as my dog can be a bit scared and jumpy around other dogs. Dr. Nicole is very lovely to our baby. I’m happy to have a vet close by.
Fantastic experience: Dr Dexter, the vet was very patient with examing Milo, who was very anxious. She was also very thorough, taking her time and explaining his diagnosis.
Fantastic experience: Dr Jennifer Dauth provided a thorough consult and explanation on test results, she has a wonderful manner and made me feel at ease, I knew that my pet was in good hands and getting the best treatment
Fantastic experience: Every time I have taken my pets to True Vets, they have been treated with amazing care! The Doctors at True Vets are super friendly, and are always willing to clarify things in a manner anyone could understand. I have been taking my cat to them since he was a kitten, and he has had nothing but lovely visits to the vets! Attached is a photo of my cat at True Vets last year!
Fantastic experience: It was a good visit to True Vet, and as always. The staff were very friendly and treated our baby well. Very professional service.
Fantastic experience: Dr Kirstin was absolutely great with my 12 week old puppy. She made us feel very welcome on our first visit, looked after Pippin for his second round of vaccines and explained the next steps. We felt in excellent hands all the way through
Positive experience: The vets there are so lovely and truly want what’s best for your pet
Fantastic experience: It was the first time when I visited this vet practice. I had a positive experience so far and I especially appreciated the fact that the vet provided advice in the best interest of the pet rather than providing a "politically correct" advice.
Fantastic experience: Superb service by a team of truly talented and skilled professionals. Would highly recommend!
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ Absolutely outstanding vet clinic! Kirstin Sutherland is truly the best vet I’ve ever come across – caring, thorough, and genuinely passionate about animals. The entire True Vets team is amazing, always professional and compassionate in every visit. A special mention to Jennifer Dauth, the friendly and highly professional clinic owner, who creates such a warm and welcoming environment for both pets and owners. I couldn’t recommend True Vets more highly – simply the best!
Fantastic experience: Great vets, friendly team. Always so helpful and knowledgeable and caring towards our furry family members.
Fantastic experience: THANK YOU.FOR TAKING A AWESOME CARE OF WILL DR NICOLE YOUR THE BEST.
Fantastic experience: Amazing Vet station. Dr. Sarone Steyn really take care of the pet and also make sure pet is doing good and healthy. Even the staffs are very caring, loving and helpful. Would recommend this store to all pet parents. Thank you True Vets Ormiston for being amazing Pet Clinic.
Fantastic experience: Very good vet , always ready to help when we need , much appreciated
Fantastic experience: From reception, the nurses, and the vets, provide excellent service. My previous and current dogs have been rescue and they are amazing with them. The understanding and compassion they have is above and beyond. Highly recommend. The love and care they have for my furbabies and for their humans is immeasurable. They stood by me during one of the hardest things I've ever done, putting my first furbaby to rest. The respect and dignity they showed, and shed tears with me.
Fantastic experience: Very positive experience with my dog's dental treatment. I was well informed throughout the process, all decisions were consulted with me, and the staff was kind and professional. My dog is resting well and even ate after the procedure, once we returned home. Thank you for the excellent care!
Fantastic experience: Whenever I visit True Vets Ormiston, I am consistently reassured by the attentive and compassionate care provided. The veterinary team demonstrates a high level of expertise, ensuring my pets' well-being is always their top priority. Their professionalism and dedication to quality care are truly commendable.
Fantastic experience: Awesome attentive vets and the ladies at the front desk are always so helpful and caring. My animals love this place ❤️
Fantastic experience: Incredible service and expertise. Very helpful and supportive. Highly recommend.
Fantastic experience: Our usual vets was busy and they recommend True Vets Ormiston as a back up. They were lovely at the front desk and our dog was comfortable with Dr Kirstin quite quickly and she was great with him, had him sorted quickly. I would definitely recommend them to others ❤️
Fantastic experience: Awesome staff !! Great facility as well! Dr. Nicole was so nice & got a peace of mind after Truffle was checked.
Fantastic experience: Very friendly staff, respectful caring, and skilled.
Fantastic experience: Love there service, friendly customer service and pet services
Fantastic experience: Exceptional service. Adri and the team are just immensely great, my dog is well looked after and I feel at peace knowing that when in need my dog has the best team to care for her! Genuinely can’t thank Adri enough!! She’s gone above and beyond for my dog daisy, I’m very pleased with everyone she’s done for us, best vet ever!!!!
Fantastic experience: Super friendly Dr and staff members!
Fantastic experience: 5 star experience as usual from the wonderful staff at True Vets - thanks again guys much appreciated
Fantastic experience: Adri, Jo and the team have always gone above and beyond to help our fur babies. They are compassionate, patient and always know what to do for our pets. Thank you True Vets
Fantastic experience: We cannot recommend the team at True Vets enough. Communication and genuine care is evident from the first phone call. Our boy (Cav King Charles) was beside himself to get the treats and pats at his latest appointment. We feel supported, heard and given multiple options regarding any concerns we have. We have been part of the True Vets whanau for over four years (with 2 Cavaliers and one Mini lop rabbit).
Fantastic experience: Both vet and vet nurses were so lovely and made Karma feel safe and less anxious. Will definitely be using True Vets moving forward.
Fantastic experience: Always a professional service and fantastic personal to help with all our pet Mavricks needs thank you team see you again soon.
Fantastic experience: We travel all the way from Waiheke for all our vet needs, the team at true vets are second to none, Ever since our first visit we’ve enjoyed the team and the environment We are happy with the service and will continue to go see the team, highly recommended
Fantastic experience: Friendly and very experienced staffs. Comprehensive service. Thank you for looking after our pets
Fantastic experience: We love true vets, they are the best and do everything they can to help. They are compassionate, caring and amazing. All the nurses and receptionists are wonderful too. I would never take my animals anywhere else.
Fantastic experience: Very nice staffs and reality. I took my sick baby - Grey Maomao to them first time last month, and they keep communicating with me by email and give advice. I can see they love pet from their heart not only running a business. I can say best Vet I ever had.
Fantastic experience: We had a very positive experience here. Great service and Nicole was a great vet!!! We’ll be back… but hopefully not too soon!!!
Fantastic experience: Dr Nicole Dexter a great vet as is Jen and Adri. Highly recommend this clinic
Fantastic experience: Even though its not very close to our home, we decided to register our new pug puppy with Ture Vets as they were recommended by another pug owner. Great experience and lovely friendly staff. Glad we did
Fantastic experience: So glad we took our very sick doggy to True Vets Ormiston Xmas Eve. They not only gave her the best care immediately, but also kept us informed about her diagnosis, care and progress. Thanks, dr Kirstin and team!
Fantastic experience: Excellent service, friendly staff, and outstanding care for my pet. Professional, compassionate, and always helpful. Highly recommend True Vets!
Fantastic experience: Love True Vets! the Dr’s are friendly, patient and kind (even when I growl at them). Receptionist always greets my mum with a smile and even when I don’t listen, I still get a treat! They even called to check on me the next day after my procedure! Thank you Dr Nicole and Dr Kirstin and the pretty nurses. Lots of love from Appa and family
Fantastic experience: Lovely caring vet, who was very sweet and gentle with my cats
Fantastic experience: This vet is truly the best vet clinic. They offer incredible care and are so supportive during the hard times. Dr Nicole Dexter is the most kind, caring, compassionate and knowledgeable vet. She’s helped us immensely with controlling our girls long term health issues. So grateful to you all ❤️ Thank you for looking after Astra always
Fantastic experience: Great service and very professional. I came from out of town to have my dog inseminated and I found my experience with the staff was very helpful. The advice from Jennifer was excellent, she is a very knowledgeable vet with extreme attention to detail. Thank you for your help. I would definitely recommend True Vets Ormiston.
Fantastic experience: Very lovely staff and everything perfectly done
Fantastic experience: Friendly and knowledgeable staff who always ensure the safety of all animals during their visits.
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