Totally Vets
At Totally Vets, we provide a wide range of veterinary services tailored to meet the unique needs of both pets and farm animals. With branches located in Feilding, Palmerston North, and Taumarunui, our expert team offers comprehensive on-farm and in-clinic care, ensuring your animals receive the best possible treatment.
Our dedicated veterinarians and staff are passionate about animal health and well-being, providing a variety of services including routine health checks, surgical procedures, dental care, vaccinations, and nutritional advice. We prioritize preventive care, recognizing that regular check-ups can help avert serious health issues down the line.
In addition to medical services, we offer an array of carefully selected animal health products, ensuring you have access to the latest and most effective treatments. Our facilities are designed to create a welcoming environment for all pets, equipped with state-of-the-art technology for accurate diagnoses and treatments.
We believe in the power of education and offer resources and guidance to pet owners to support health management at home. Whether you need expert advice on caring for your cherished companion or have questions about livestock health, our knowledgeable staff is here to help.
Join our community and subscribe to our Vetnotes newsletter for insights on seasonal animal health issues, interesting veterinary cases, and expert advice from our team. At Totally Vets, we are committed to delivering exceptional veterinary care with compassion and expertise—because your animals deserve the best.
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Our comment from InfoVet about Totally Vets:
A Compassionate and Comprehensive Care Approach
Totally Vets operates across multiple branches in New Zealand, including locations in Feilding, Palmerston North, and Taumarunui, providing a wide array of veterinary services supported by carefully selected animal health products. The clinic is well-regarded for its ability to handle a variety of animal health needs, from routine check-ups to more complex procedures. While their network includes a purpose-built small animal hospital in Feilding for specialized emergency cases, their general practice clinics offer essential care that many clients find reliable and thorough. The team is known for keeping pet owners informed, offering regular advice on product use and sending out Vetnotes publications to subscribers with updates on seasonal issues and expert tips.
Exceptional Empathy During Difficult Moments
A standout feature of Totally Vets is the profound compassion and patience shown by their staff during emotionally challenging times, particularly when it comes to euthanasia and end-of-life care. Numerous clients have praised the veterinary team for their gentle handling and respectful demeanor, allowing families the time and space they need to say goodbye to their beloved companions. Whether dealing with a long-time cat or a cherished dog, the vets and nurses are described as professional, kind, and deeply caring, ensuring that the final moments are handled with the utmost dignity and love.
Skilled and Knowledgeable Veterinary Team
The veterinary professionals at Totally Vets are highly regarded for their competence, extensive knowledge, and patient approach. Clients frequently highlight the expertise of specific team members, noting their ability to explain medical conditions clearly and make informed decisions quickly. The staff is described as super gentle and cooperative, which helps significantly in reducing anxiety for both pets and their owners. From routine surgeries, such as dental procedures, to managing complicated or rare cases, the team demonstrates a vast understanding of modern medications and treatments, making a tangible difference in the well-being of their patients.
Dedicated Service and Pet-Centric Values
Beyond clinical excellence, the clinic is celebrated for its friendly and helpful atmosphere. Owners appreciate the staff's willingness to go above and beyond, whether it involves providing daily text updates for hospitalized pets, offering house call services for traumatic situations, or conducting puppy preschool classes that set a strong foundation for a pet's behavior. The combination of professional medical care with a warm, personable touch creates a trusted environment where pets are treated with respect and owners feel supported throughout their journey.
Services
Totally Vets: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 60 reviews
Fantastic experience: Had my dogs urgent teeth surgery done yesterday. Despite being a Levin patient the ladies were amazing, letting me stay with him right till he was out of it, as he was so anxious. So kind, caring and explained everything. Highly recommend %
Thanks, Theresa. We're glad we could help!
Fantastic experience: Very helpful and friendly staff
Thanks Lauretta!
Fantastic experience: Wonderful small animal vet- Susie- my dog loves her (and all the treats she has). I find her caring and prompt with results. Sometimes reception can be a little slow to get out and talk to you but what can you do.
Fantastic experience: Today I said goodbye to my beautiful cat of 13 years, it being a hard time for me and my family the vets and all staff there were very compassionate and patient with us and talked through all the information we needed taking their time allowing us to ask questions or just cry between. While putting my cat to sleep vets were very gentle with him and showed the up most respect for him. I would highly recommend Totally Vets if you’re looking for someone to care for your best pals!
Fantastic experience: Great service and informative
Fantastic experience: Very, very competent and friendly service. Highly recommend.
Fantastic experience: Great service
Positive experience: Very helpful.
Fantastic experience: Great thank you
Fantastic experience: Amazing team of Vets & nurse, super gentle handling, cooperative care, experience in complicated, rare cases, vast knowledge reg latest meds = made a huge difference for my very stressed cat. So glad we 'found ' this clinic, wish I had come here years ago! Thanks so much team!
Fantastic experience: Best vets place around friendly good with your pets
Thanks for your review Morgan! :)
Fantastic experience: Easy to find my way around
Fantastic experience: Great explanation and kindness with my elderly cat
Positive experience: Great service
Fantastic experience: We unfortunately had to do one of the hardest things a pet owner can do and say goodbye to a much loved family member.. The staff could not have been more professional and caring... They handled us with the upmost respect and understanding and even though they were dealing with a horrible situation they were nothing but professional.
Negative experience: Still waiting (been a week) to get an answer why you can owe money and never get statements place is too big for its processes
Hi Deirdre, someone will be in contact with you today regarding this.
Fantastic experience: Amazing service and incredible care for the pets they have to look after, away from home. I loved receiving 2 text messages every day to let me know how my dog was doing
Fantastic experience: Very professional
Fantastic experience: Amazing staff,so helpful and friendly
Fantastic experience: Prompt, courteous attention and very helpful.
Thanks for the kind review Diane!
Negative experience: I rang them them for an emergency appointment to save my cat who was laying on his side and having trouble breathing. They straight up said that they're "not equipped to deal with that kind of thing" and they refused to help. What kind of vet aren't equipped to help a dying cat? I had to find a different vet who told me that if I had got him in 30 minutes sooner, they would have been able to save him. But because I wasted that time with these guys, my cat did not have enough time and died at the vet. Do NOT bring your pets here. They are not professional and their actions cost my cat his life. They're a complete waste of time, unprofessional and cant handle animals who are very sick. This is your warning, if you want to help your pet, do NOT bring them here.
Hi Heron, firstly we'd just like to say how sorry we are that your cat has passed away. Our clinic is a small mixed practice which is equipped to handle routine services like vaccinations, health checks and minor procedures - we refer all emergency calls to our clinic in Feilding, which has a purpose-built small animal hospital designed to handle situations like these. We've done some investigating into how your call was handled and would like to invite you to discuss this more with our hospital manager - please give us a ring on 06 323 6161 and ask for Sarah.
Fantastic experience: Great service
Thanks heaps for the kind review Harry, glad we could help!
Fantastic experience: Totally Vets Palmerston North were so amazing when I had to say goodbye to my darling wee dog I will continue to stay with them. I highly recommend their services.
Hi Shirley, we really appreciate such kind words and are glad that our team could help you through such a difficult process.
Fantastic experience: I recently had to have my beloved Rocky PhatKat put to forever sleep. Julia (vet) was a mountain of knowledge and able to give me an informed decision in a reasonable timeframe with only a little help from Craig (ophthalmologist). Jess R (nurse) assisted and was also amazing, as always. Very respectful during the process and let me take all the time I needed before letting him go. I even saw Jess scoop him up in her arms so carefully as I was leaving. No easy task for such a big boy. Beautiful to know that Rocky was looked after, even after he had gone, in a way I would want him to be. Thank you team, I really appreciate it and I can never thank you enough.
Thanks for such a lovely review, Haley - we are so sorry for your loss, and the team are glad to hear that they could make such a difficult process that little bit more bearable for you.
Fantastic experience: Had to had my elderly cat put to sleep and requested that the vet did a house call as it would have been to traumatic to take him in, the two ladies that came were really lovely, really professional and efficient, was super impressed with the whole experience from the initial phone booking to the visit. Also really good price.Thanks you.
Fantastic experience: If you're a farmer and not dealing with this crowd then you are either doing something very right or very wrong !
Fantastic experience: Real friendly people
Fantastic experience: Wow! I'm almost in tears. My dog was so relaxed around Warren. We have never had such an awesome Vet experience. Thank you so very much. Professional, friendly, amazing!!!
Fantastic experience: Awesome place
Positive experience: Came to our house to put our beloved dog to sleep, miss communications from reception about cremation options we picked, ended up paying more than we needed too, but the vet himself was very respectful and gave us all the time needed b4 loading her up.
Fantastic experience: Attended the puppy pre-school and follow on classes with Sandy. Travelled across to feilding from palmy each week. Totally worth the effort. Brilliant and absolutely the best start you can give your pups. She really knows dogs. Highly recommend - Thanks Sandy.
Fantastic experience: Friendly and helpful staff
Fantastic experience: Great vets very knowledgeable
Fantastic experience: These vets are awesome they go above and beyond
Fantastic experience: Awesome team of vets with plenty of knowledge and supplies no matter your situation.
Fantastic experience: Very informative
Fantastic experience: A really good veterinary clinic. Great staff and with the awesome Helen Sheard.
Fantastic experience: Great friendly service
Fantastic experience: Super service
Fantastic experience: Always helpful.
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