Aldwins Road Vet Clinic
Aldwins Road Vet Clinic, formerly known as Pet Doctors Marshall & Pringle, is a veterinary clinic located in Christchurch dedicated to providing top-notch service in a friendly environment. Our team is committed to your pet's well-being, offering professional and personalized care at every appointment.
Led by our Chief Veterinarian Dr. Madeleine Jardine, we have a highly trained staff that is passionate about animal health. We specialize in small animal medicine, dental care, soft tissue surgeries, and emergency care, among other services.
At Aldwins Road Vet Clinic, we understand how important your pets are to your family, and we strive to provide care that ensures their happiness and health for years to come. We also offer fun puppy preschool classes, as well as a range of pet products and foods. We look forward to welcoming you to the Aldwins Road Vet family!
Opening hours
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- saturday: 9h-12h
Photos of Aldwins Road Vet Clinic
Our comment from InfoVet about Aldwins Road Vet Clinic:
A compassionate and professional veterinary team
Aldwins Road Vet Clinic is widely recognized for its warm, welcoming atmosphere and the genuine care shown by its staff. Clients frequently praise the team for treating both pets and their owners with kindness, patience, and respect. The clinic is celebrated for its ability to make anxious animals feel comfortable, with veterinarians and nurses demonstrating exceptional gentleness and empathy, particularly during stressful visits or sensitive procedures.
Comprehensive medical expertise and emergency care
Under the leadership of Dr. Kayleigh Gilkes, the clinic offers a robust range of veterinary services, including small animal medicine, soft tissue surgery, dental care, and specialized treatments for endocrine disorders and cancer. The team is highly regarded for its diagnostic skills and thorough approach to pet health. They are also noted for their responsiveness in emergency situations, often accommodating urgent cases with compassion and efficiency, ensuring pets receive timely attention when it matters most.
Client-focused service and convenient options
Patients appreciate the clinic's commitment to clear communication and education, with staff taking the time to explain diagnoses and treatment plans in an understandable way. The clinic enhances accessibility through flexible scheduling, including weekend availability, and offers payment solutions like Afterpay to help manage costs. Additionally, the practice provides puppy pre-school classes and a selection of pet products, rounding out a holistic approach to pet wellness.
Services
Aldwins Road Vet Clinic: Reviews
Fantastic experience: Fabulous service. Our regular vet was unavailable but we were given a list of alternatives, all of whom were unavailable except this clinic which was able to squeeze us in for an early evening appointment before the long weekend. Such a relief! Front counter service was welcoming and personable. And Dr Laura was exceptional with our dog, including the care and attention in diagnosis, her recommendations for next steps, and her follow-up as promised. And the bill didn’t blow the budget! All in all, a positive experience. We have no hesitation in recommending the clinic to others. Thanks team!
Fantastic experience: Absolutely great vet clinic everyone is happy and inviting and they really know their stuff no complaints at all
Fantastic experience: Always get great care from the staff an Aldwins Rd. Everyone is friendly and takes a genuine interest in our Furbabies.
Negative experience: While the staff and care for my cat were good, the charging I experienced today was extremely disappointing. My cat was under anaesthetic for dental examinations and teeth cleaning (which cost $988) and I was quoted between $750 and $1100 to have 3 teeth removed during the procedure. That is an excessive amount for just 3 teeth while the cat was already under. Now the cat has to undergo another procedure to have these teeth removed at another time. And I was quoted $1200 to $2200 to have the teeth removed at a different time. If the 3 teeth could have been removed at a reasonable charge that would have delivered good care to my cat. Instead I’m left with looking for another vet that I can trust to care at a reasonable cost.
Fantastic experience: very friendly and helpful staff
Fantastic experience: Lovely staff
Thank you for the great review, Natasha! We really appreciate your support.
Cheers from all the team at Aldwins Road Vet Clinic
Fantastic experience: Fantastic experience after I had to bring two dogs in without any notice that needed emergency care. The vet and staff took care of them immediately. They were personable and supportive at very reasonable prices.
Fantastic experience: Great team of people
Hi Anna - We’re so grateful you took the time to leave us a review! Your support means a lot to us.
Kind regards,
Aldwins Road Vet Clinic
Fantastic experience: I honestly can’t speak highly enough of the team at Aldwins Road Vet Clinic. From the moment you walk in, you’re made to feel welcome, listened to and genuinely cared for – not just as a client, but as someone who clearly loves their fur-babies. The staff are incredibly kind, patient and understanding, and they take the time to explain everything in a way that actually makes you feel confident and reassured. What really stands out to me is how calm and gentle they are with the animals. You can see straight away that this isn’t “just a job” for them – they truly care. My cat was treated with so much compassion and respect, and that means the world to me as a pet owner. The vets and nurses are professional, knowledgeable and approachable, and there’s a genuine warmth in the clinic that instantly puts both you and your pet at ease. It’s comforting to know there is a place in Christchurch where your animals are treated like family. If you’re looking for a vet clinic that combines expertise with heart, Aldwins Road Vet Clinic is exactly that. Absolutely deserving of five stars – and more
Fantastic experience: Always obliging, friendly staff, great in emergencies, our dog and cats are doing fine
Fantastic experience: Amazing caring vet clinic. Thanks
Fantastic experience: Amazing staff and caring vet. So pleased to have been able to take our fur baby there.
Fantastic experience: Absolutely amazing service from the reception to the vet, highly recommended practice after searching for a good vet for years
Fantastic experience: Cannot recommend this clinic enough, I enrolled my wee dog Freya here when we moved to Christchurch earlier this year and they have been fantastic! From ear issues to emergencies the team are so lovely and accommodating and always keep a calm friendly demeanour!
Fantastic experience: Great
Fantastic experience: Always friendly, knowledgeable and prompt.
Thanks for your review, we really appreciate it!
Fantastic experience: I brought my pet mouse in as she had a sore leg, I was worried because she was so tiny, that there was not much that could be done, Dr Maddie prescribed little Brown medicine for 10 days and it completely healed her! I’m so grateful that Aldwins Vet Clinic were able to assist with Browns recovery ❤️ I feel heard and supported. Thank you!!!
Fantastic experience: The staff are consistently friendly and helpful. They go above and beyond every time. I believe that they genuinely care for animals of all types. I can not recommend Aldwins Road Vet Clinic enough!
Fantastic experience: Great vets, extremely helpful and knowledgeable. Highly recommended
We're delighted to hear that you had a great experience at Aldwins Rd Vet Clinic. Thank you for recommending us & for your review.
Fantastic experience: Aldwins Road Vet is absolutely amazing. Glad we chose them for our cats. Their staff are lovely, Dr.Maddie is wonderful and you can very easily tell they care about all the animals they see. Afterpay has made it much easier to afford vet visits when needed so thank you for having that as a payment option too. Pictured: Whisper being upset that Wanda got to visit Dr.Maddie and she didn’t.
Fantastic experience: The staff here are absolutely brilliant and have provided fantastic care and health advice for my wonderful dog. I can't recommend them highly enough :-)
Fantastic experience: Great vets and with a special discount on for vaccinations, made it more possible straight away to get my two dogs vaccinated. Very friendly, informative and thorough. Highly recommend.
Fantastic experience: Awesome staff, were friendly towards our cat and were happy to let our kitten take her time
Positive experience: Appreciated the Saturday visit. Good service.
Thank you for sharing your feedback. We're glad you appreciated the Saturday visit.
Fantastic experience: Thank you ladies for fitting Rick in yesterday, after all the confusion Rick was happy with the kindness and attention he received We thank you very much
Fantastic experience: Amazing staff, they are super friendly and amazing with the animals, I would recommended going here.
Fantastic experience: Very professional and experienced team.
Kia ora Steven, thank you so much for your kind words! Your feedback means a lot to us. If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again! - The Aldwins Road Team.
Fantastic experience: Awesome knowledgeable staff.
Thank you for your lovely review Fiona. ❤️ - The Aldwins Road Team.
Fantastic experience: 1st visit for cat fea and Witmer. Reception/ nurse was so wonderful, and helpful, I'll be returning
Hi Lisa, we're glad we were able to help with your cat's flea & worming treatment. We look forward to seeing you again soon! - The Aldwins Road Team.
Fantastic experience: Great friendly staff at this Vet clinic always happy and smiley. Definitely can Recommend Great service
Fantastic experience: I have been bringing my fur babies to this vet practice since I was a little girl accompanying my parents. It holds so many memories for me over my lifetime. The staff are always so kind to the animals and just as lovely to their “hoomans”. If I wanted a more close by vet I could easily go elsewhere but I choose to always remain loyal to this practice and travel the distance. I always receive reminders when my doggo is due her annual vaccines, reminders of appointments both in email and text and the booking online function is a real plus. Saves waiting on the phone or holding up the staff with my call when they are busy helping the critters. Our fur babies health and happiness is just as important as ours, I highly recommend you choose this practice for all your veterinary needs. ❤️
Fantastic experience: Amazing vets! Our wee Jack Russell unfortunately got a nasty cut and the awesome vet saw her on her lunch break and stapled her up. We had the best experience in what was a very stressful time and couldn’t be more thankful. We weren’t originally patients of the clinics before the accident but changed all our animals over after how fantastic they were!
Fantastic experience: They looked after my cat Denise very well.
Fantastic experience: Excellent friendly and knowledgeable staff
Fantastic experience: Monty had his first visit to this clinic and although only a health check everything was explained in a professional manner his present and future needs covered fully he is now on the database and will return as required to ensure his future good health. Highly recommend this Vet Clinic
Fantastic experience: I and my boy Bruno have been very well looked after right to the end. Thank you team
Fantastic experience: Best care for pets
Fantastic experience: The vet I spoke, to Maddie was very kind and professional.
Fantastic experience: My cat Bradley alway has efficient and friendly service at the Aldwins Rd vet clinic. I feel they have taken the trouble to get to know him as an individual. Bradley does not, of course, like going to the vet ! But they always try to make the experience as untraumatic as possible
Fantastic experience: The vet who attended Maggie was very good and had Maggie shaking hands/paws They are an amazing veterinarian clinic… always welcoming and clever diagnostics!
Fantastic experience: Caring and supportive, amazing team looking after your fluffy babies.
Fantastic experience: All round a great vets clinic. Customer care and care of the animals are above and beyond the normal,
Fantastic experience: Every time we go the staff are great with my dog. He can be a bit tricky and they try hard to make sure he is comfortable. Highly recommend Aldwins Road Vets.
Fantastic experience: I would like to say thank you so so much, so supportive, so helpful, super lovely staffs thank you again ⬛ from Snoopy⬛
Fantastic experience: Staff are very kind, knowledgeable, and very professional. Pet Care is a fantastic way to save money and keep pets healthy.
Fantastic experience: Exemplary service. Extremely cute cat (Chance) mans (felines?) reception. She is very professional.
Positive experience: Lovely ladies at the vet. They look after my cat Elly really well. I took her today with her harness & lead. They loved it & wanted a photo of her
Fantastic experience: Always friendly and they look after our cat well
Fantastic experience: Caring and compassionate team who have provided excellent clinical care and who communicate well.
Fantastic experience: Great staff, we’re very informative on my question on Calming Collars.
Fantastic experience: Our dog needed emergency treatment for an injury and the team squeezed her in and worked together to get us seen immediately. The service was empathic and very professional, thank you everyone , you made a very stressful time much easier .
Fantastic experience: So happy with my experience at Aldwins pet Clinic yesterday.Reception was lovely and attentive.The wet staff (Maddy)were also professional and quick to treat my puppy.Instructions for further care were thoroughly explained and I left very happy.
Fantastic experience: Always great experiences with my boys Boston & Yogi! We’ve been visiting for over 4 years now, with our first dog, now our second! The staff actually care about our pups and their wellbeing. No breed discrimination for my Rottweiler here either, they adore his boofhead! Would highly recommend these guys. They definitely make some not so pleasant times more enjoyable and reassuring Thanks Team! Love Boston & Yogi
Fantastic experience: Always good with our pets over the years. Friendly to us and easy access/parking.
Fantastic experience: Have never had a poor experience there. Really lovely people, excellent sympathetic care for my tortie drama queen.
Fantastic experience: Very friendly. Put me and the kitten at ease. Vaccinations done.
Fantastic experience: Great service at Aldwins Rd vet clinic. Friendly staff . No probs at all
Fantastic experience: Lovely vet team- caring and professional
Fantastic experience: Very caring and professional people there.
Fantastic experience: Great with my dog!
Positive experience: Good service
Fantastic experience: Absolutely professional Staff with Empathy I recently had to euthanize My Boy the Staff were amazing.. Thank you all so much.. Keep up the angel work y’all do…
Fantastic experience: Many awesome experiences with the team here, thank you so much for taking such great care of our fur babies!
Fantastic experience: Lovely caring staff
Fantastic experience: Great customer service from the team. They are very attentive and friendly. I know my pets are in good care. Thanks, team.
Fantastic experience: My pups always love see the vets. My dogs are sensitive souls but the vets are always soo patient with . them
Fantastic experience: Went with my friend to take her dog for his routine shots
Fantastic experience: Pepsi didn't like it lol, but i couldn't fault the Vet or the service.
Positive experience: Very professional
Positive experience: Friendly staff
Fantastic experience: Friendly caring vetenery service.
Fantastic experience: Such friendly staff. Very efficient
Fantastic experience: Great vuts highly recommend
Positive experience: Great place to take a injured kitten. ...
Fantastic experience: Staff (we had Maddie) were great. Professional and empathetic. Made the last hour with my beautiful Pushkin livable and easy. Highly recommended
Positive experience: All good but expensive
Fantastic experience: I found all the staff helpful and sympathetic, and my cat is recovering well.
Fantastic experience: Lovely caring staff
Fantastic experience: I had to put my cat down. The staff were very helpful and compassionate. Thank you
Fantastic experience: Diagnosis was clearly explained and costs discussed. Very happy with service. Vet and staff are friendly and helpful. Very professional.
Fantastic experience: Great service, great people it's been there for years and I can see why people keep going back.
Positive experience: Took my elderly cat there,as he had an abscess inside his ear,he is much better now.They did a great job, loverly staff,far prices...thank you...Rob.
Fantastic experience: Had a wonderful experience here. Friendly staff, very knowledgeable and professional. Highly recommend.
Fantastic experience: Very helpful with kitten, able to tell me kitten was ok.
Fantastic experience: Very comforting veterinarians. Peacefully help put to sleep our 16yr kitty❤️ Not overly expensive and kindly gave us viles of kitties fur to keep.
Positive experience: Very helpful. Kind understanding and empathic.
Negative experience: I called them about my kitten that had an eye swollen shut and they hung up on me
Fantastic experience: Absolutely wonderful clinic - they went above and beyond when my cat had a serious condition and came very close to dying. I’ve used this vet for years and will continue to do so.
Negative experience: My cats have been at this vet for the past few years. The service has always very good but yesterday I rang to get a price to vaccinate per cat and was told $75 over the phone. I took my 1st cat in, she got vaccinated and when I went to pay was charged $103! They acknowledged they had told me $75 over the phone but said because it was a verbal price and not a written quote that they still insisted on the $103! So I paid it, and today registered my cats at a different vet not far from them and the same vaccination is only $69. Ring around different vets for prices and get everything in writing beforehand, otherwise they can change it and charge what they like afterwards!
Fantastic experience: Love the team at Aldwins vet clinic. They have looked after our dogs so well. Always tell you how much things are likely to cost before they get going. Payment options are great too.
Fantastic experience: I was tired of some of the surly/indifferent staff at our previous vets so I tried Aldwins Road Vet Clinic. It was the best move. The staff are always very welcoming and kind. We feel like valued clients, and they love our wee Betty. Vets, Dr Elora and Dr Maddie are skilful, confident and very experienced vets.
Negative experience: We have had atrocious service from these people. They are all about money. We were requested to go in for yet another blood test for our terminal dog and because we left with paying yet another bill for the test of over $300. They have refused to give us the results of the test. We have spent hundreds of dollars in the lastcweeknor so, they wanted the test then slapped us with another huge bill. There is no care re our dying boy it's just about money. Disgusting!
Fantastic experience: The team took amazing care of my dog. I felt very reassured that she was in such capable and caring hands. I was kept up to date throughout the day how the surgery was going and again after it was over. I am very grateful that my treasured dog was cared for by you all. Thank you!
Negative experience: Quoted $690.01c to home euthanise our dog, someone else (vet2u) charged us $240 and did a fantastic job. Confirmed my view that the only time we had used them the blood test bill had been excessive.
Fantastic experience: We had a very sad occasion to be there yesterday, Sox our cat had been going down hill so we were there to put to sleep, to give him peace. Everyone was exceptionally helpful, we were put in a room to say goodbye and given plenty of time to morn, he was placed nicely in box we provided and given Al the respect he deserved. Thanks so much for the good send off.
Fantastic experience: They looked after my dog so well thank you team
Fantastic experience: Great experience at Aldwins Road Vet Clinic - Very helpful, efficient and mind!! Joan Silk.
Positive experience: Fixed my dog only a year late and a extra litter soo good
Fantastic experience: I had my 17 year old Bichon put to sleep last Monday the vet lady that did it was so loving and supportive yous are fantastic thank yous so much
Fantastic experience: Really nice folks in there. Very professional and very compassionate.
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